Terms of Service
Effective Date: 01/01/2026
Last Updated: 01/01/2026
These Terms of Service (“Terms”) govern your access to and use of the website located at realecontracts.com and any related software, products, services, features, content, and applications provided by RealeContracts, LLC (“RealeContracts,” “we,” “us,” or “our”).
By accessing or using the Service, you agree to these Terms. If you do not agree, do not access or use the Service.
1. Company Information
RealeContracts, LLC
5856 S Lowell Blvd. #32-148
Littleton, CO 80123
Email: [email protected]
2. Eligibility
The Service is available only to persons who are at least 18 years old and who have the authority to enter into binding contracts. The Service is sold only to real estate brokerage firms and licensed brokers, and may also be used by associated users invited through those brokerage accounts, including clients and transaction participants.
You represent and warrant that:
- You are at least 18 years old.
- You have the authority to use the Service on behalf of yourself or your organization.
- If you are using the Service on behalf of a brokerage firm or company, you are authorized to bind that entity.
- All information you provide is accurate, current, and complete.
3. Nature of the Service
RealeContracts is a software platform that provides contract drafting, document management, transaction workflow support, electronic signature functionality, collaboration tools, and AI-assisted features designed to support real estate transactions.
We are not a law firm, title company, escrow company, brokerage, lender, or settlement provider. We do not provide legal advice, brokerage services, title services, escrow services, or loan underwriting.
4. No Legal Advice
All content, templates, automation, AI-generated text, summaries, definitions, workflow suggestions, reminders, dashboards, and related features are provided for informational and operational support only.
You acknowledge and agree that:
- RealeContracts does not provide legal advice.
- AI-generated or system-generated content may contain errors, omissions, or incomplete information.
- You are solely responsible for reviewing, verifying, and approving all documents and outputs before relying on them.
- You should consult a qualified attorney or other licensed professional for legal questions or compliance issues.
5. Brokerage and User Responsibility
You are solely responsible for complying with all applicable laws, rules, regulations, licensing requirements, brokerage policies, and professional standards, including Colorado real estate laws and regulations.
If you are a brokerage firm, managing broker, or account administrator:
- You are responsible for all users invited through your account.
- You are responsible for permissions, access controls, and transaction oversight.
- You must ensure that any person you invite has the right to view, sign, upload, or manage the relevant transaction materials.
If you are an invited participant, you are responsible for using the Service only within the scope granted to you.
6. Account Registration
You may be required to create an account to use certain features. You agree to keep your login credentials confidential and to notify us immediately of any unauthorized access or suspected security incident.
You are responsible for all activity that occurs under your account unless prohibited by applicable law and caused by our failure to implement reasonable security measures.
7. Roles and Permissions
The Service may include different roles and permissions, including managing broker, associate broker, client, transaction coordinator, and other role-based access levels.
Role access does not change legal responsibility. Users remain responsible for their own actions, approvals, review obligations, and compliance with applicable law.
8. Electronic Signatures and Records
The Service may allow users to electronically sign documents, consent to electronic records, and exchange transaction-related communications electronically.
By using these features, you agree that:
- Electronic signatures have the same legal effect as handwritten signatures to the extent permitted by law.
- Electronic records may be used in lieu of paper records.
- You are responsible for ensuring that any documents signed through the Service are appropriate and authorized for electronic execution.
9. AI Features
The Service includes AI-assisted functionality that may summarize documents, define words, interpret clauses and sections, assist with workflow, and update dashboard metrics such as transactions, terms, numbers, and deadlines.
AI features:
- Are intended to assist, not replace, human review.
- May generate inaccurate, incomplete, outdated, or misleading information.
- May not detect every legal, factual, or transaction-specific issue.
- Must not be relied upon as the sole basis for any decision.
You agree that all AI outputs must be independently reviewed and verified before use.
10. Prohibited Uses
You may not use the Service to:
- Violate any law, regulation, or brokerage rule.
- Misrepresent your identity, authority, license status, or transaction role.
- Upload or share content you do not have the right to use.
- Interfere with the security or operation of the Service.
- Attempt unauthorized access, scraping, reverse engineering, or copying of the Service.
- Use the Service for unlawful, fraudulent, misleading, or abusive purposes.
We may suspend or terminate accounts that violate these Terms.
11. Content and Document Ownership
As between you and RealeContracts, you retain ownership of the documents, transaction materials, and content you submit through the Service, subject to the rights you grant us to host, process, transmit, display, and back up such content as necessary to operate the Service.
You represent that you have all rights and permissions necessary to upload, share, store, and electronically sign any content you submit.
12. Storage and Access
We may allow users to store transaction documents indefinitely unless removed by the user, the account administrator, or as required by law, contract, or security needs.
You may export or download documents and records through the Service, subject to technical limitations and account permissions.
13. Subscription Plans and Billing
The Service is offered on a subscription basis at the following rates unless otherwise stated:
- $39.99 per month, or
- $450 per year.
We may also offer one free transaction trial and transaction-based free access for invited non-subscribing participants within a qualifying transaction.
By subscribing, you authorize us and our payment processor to charge your selected payment method for all applicable fees, taxes, and renewals unless you cancel in accordance with these Terms.
14. Refund Policy
All sales are final. We do not provide refunds, including for unused subscription periods, unused trial opportunities, partial billing cycles, or early cancellation, except where required by law or where we expressly state otherwise in writing.
15. Cancellation and Renewal
Subscriptions may renew automatically unless canceled before the renewal date. You may cancel according to the account settings or by contacting support.
We do not charge setup fees, cancellation fees, or reactivation fees unless clearly disclosed in writing at the time of purchase.
16. Payment Processing
Payments are processed through secure tokenization via Authorize.net and its affiliated merchant processor. We do not store full payment card details on our systems to the extent avoidable through our payment processing configuration.
You agree to provide accurate billing information and to keep it updated.
17. Privacy
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
18. Security
We use commercially reasonable safeguards designed to protect user information. However, no system is completely secure, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials and for promptly reporting suspected unauthorized access.
19. Third-Party Services
The Service may integrate with third-party systems, including payment processing providers. We are not responsible for third-party services, websites, policies, or practices, and your use of those services may be subject to separate terms.
20. Disclaimer of Warranties
The Service is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted availability.
We do not warrant that AI features, document workflows, or transaction tools will be error-free or legally sufficient for your specific situation.
21. Limitation of Liability
To the maximum extent permitted by law, RealeContracts and its owners, officers, employees, affiliates, and contractors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, business interruption, or transaction losses arising from or related to your use of the Service.
To the maximum extent permitted by law, our total liability for any claim related to the Service will not exceed the amount you paid to us in the twelve months before the event giving rise to the claim.
22. Indemnification
You agree to defend, indemnify, and hold harmless RealeContracts and its affiliates from claims, damages, liabilities, losses, and expenses arising out of:
- Your use of the Service.
- Your violation of these Terms.
- Your violation of applicable law or regulation.
- Your documents, content, or transaction activity.
- Your misuse of AI or electronic signature features.
23. Arbitration and Class Action Waiver
Any dispute arising out of or related to these Terms or the Service shall be resolved by binding arbitration to the fullest extent permitted by law, except that either party may seek injunctive relief for misuse of intellectual property or unauthorized access.
You and RealeContracts agree to resolve claims on an individual basis and waive any right to bring or participate in a class action, collective action, or representative proceeding, to the extent permitted by law.
24. Termination
We may suspend or terminate your access to the Service at any time if we believe you violated these Terms, created a risk, failed to pay fees, or if required by law.
You may stop using the Service at any time. Sections that by their nature should survive termination will survive.
25. Changes to the Terms
We may update these Terms from time to time. Changes will become effective when posted unless otherwise stated. Your continued use of the Service after changes are posted means you accept the revised Terms.
26. Contact
Questions about these Terms may be sent to [email protected] or mailed to the address above.